Seraphinite Solutions — corporate portal & support ops

Client: Seraphinite Solutions, SIA

Visit website — s-sols.com

Website build, hosting, Zammad ticketing, bots, SEO, and long-term technical support for an IT company.

Challenge

Build a product and services showcase for Seraphinite Solutions, automate customer support, and keep infrastructure predictable and available.

Deliverables

Website development and deployment on a dedicated environment
Zammad deployment and integration for ticket handling
Telegram/bot integrations for inbound requests
SEO promotion and ongoing server maintenance

Engineering focus

Environment isolation, backups, zero-downtime updates, and monitoring. Ongoing work is delivered as a managed service — from patching to incident response.